Terms of Service

Last updated

These terms describe use of NoticeCheck (noticecheck.forage.bot), operated by Jobbot Inc. Review them before ordering or using the service. A purchase is subject to the terms presented when you agree to it. Nothing here removes mandatory consumer rights or replaces a separately agreed contract. The Privacy Policy describes information handling; it is not consent to every possible use of your information.

1. The service

NoticeCheck provides a free notice decoder and a one-time paid response pack and PDF from typed facts about a supported IRS notice. It does not upload or file your return or response.

The description, scope, and price shown for your selection at checkout (listed here as $149, unless otherwise stated) apply to your order.

Later changes do not retroactively reduce an existing order's scope, promised benefits, or accrued rights. Product-specific commitments made when you order are not cancelled by a generic disclaimer in these terms.

2. Eligibility and authority

You must be at least 18 and authorized to provide the tax facts you submit, including information about a joint filer. The product is for supported self-help responses, not professional representation.

3. Orders, delivery, subscriptions, and cancellation

The selected purchase specifies whether billing is one-time, recurring, credit-based, or usage-based, and the price, currency, included benefits, billing interval, and applicable limits. A one-time purchase does not create a subscription. Do not assume future services or add-ons are included unless the offer says so. A delivery estimate is not a guaranteed deadline unless expressly promised; this does not excuse nondelivery or remove a stated deadline or remedy.

Delivery uses the method described for the product. Provide a working address when email is required and check filtering if a message is missing. A sent email or generated link alone does not establish that a promised deliverable was usable or remove your rights if it cannot be accessed. Contact support about failed or inaccessible delivery.

Where you expressly select recurring billing, charges follow the stated interval until cancellation takes effect. Use the cancellation method described by the product or contact noticecheck@forage.bot if it is missing or fails. These instructions do not limit legally available cancellation methods. Pausing content, deleting a local file, or closing a browser does not necessarily cancel a subscription.

The plan specifies when cancellation takes effect and what happens to access and stored outputs. Cancellation does not by itself determine a current-period refund; section 5 and mandatory law govern that question. Any change to a recurring price or material benefit must comply with the agreed plan and applicable notice, agreement, and cancellation requirements.

4. Fees, payment, and taxes

Payments are processed by Stripe. You authorise the amount, currency, and, for a recurring plan, the billing arrangement you expressly select. The total and applicable taxes or discounts are shown before payment. Do not submit card numbers or security codes through product forms, API requests, or support messages; browser card entry belongs in Stripe Checkout.

5. Refunds and mandatory remedies

NoticeCheck prepares self-help documents only, is not a law firm or CPA firm, provides no legal or tax advice, and guarantees no outcome. Our refund posture is verifiable-failure or verifiable-non-use, not a blanket window. Two automatic paths run from your pack page through Stripe: if our pipeline could not produce a response pack that passed its quality checks (generation failed our validators after retries), the refund is automatic — issued without you asking where the failure is detected, and available from the pack page otherwise; and if our logs show you never opened or downloaded your pack after delivery, you may refund within 30 days of the order. Outside those paths refunds are discretionary; email noticecheck@forage.bot and we will work it out case-by-case except where non-waivable law requires otherwise.

These voluntary conditions do not limit remedies for a faulty, misdescribed, or undelivered service, statutory withdrawal or cancellation rights, or other rights that cannot be waived. Starting digital delivery or downloading a file does not, by these terms alone, waive a statutory withdrawal right; any exception must meet the applicable legal requirements.

If an automatic control rejects or cannot process an eligible request, contact noticecheck@forage.bot. An automated decision is not the final determination of your legal rights. Refunds we issue normally return through the original payment method; bank processing times are outside the product's control. Existing more generous commitments remain applicable to the orders made under them.

6. Information you submit; authority and permissions

Provide accurate information for the feature requested and a working contact address where needed. You are responsible for obtaining authority to submit another person's information, a client's material, or an instruction affecting a third party.

You must have the rights and permissions needed to supply your materials and instruct us and our providers to process them for the product. Access to a URL, document, or credential does not necessarily give you those rights. The Privacy Policy and product-specific submission rules describe the supported inputs and recipients.

7. Submission restrictions and acceptable use

Provide only the notice facts requested for your response. You agree not to:

  • submit payment card information except through Stripe Checkout;
  • submit Social Security numbers, full account numbers, identity documents, login credentials, or tax-return documents, including in explanation fields;
  • submit another person's tax facts without authority, or confidential adviser communications or unrelated health information;
  • violate law, infringe rights, impersonate another person, distribute malware, or breach a duty of confidentiality;
  • bypass access controls, access another customer's data, or instruct us to test systems without the necessary authority;
  • disrupt the service, evade published limits, or impose unreasonable load on our systems or a third party's systems; or
  • resell access to the service itself as your own service without an applicable plan or permission. This does not prohibit the permitted use or distribution of purchased outputs described below.

Automated use of documented APIs and public machine-readable surfaces is permitted subject to their authentication requirements, published limits, applicable plan, and law. It does not grant access to private data. Protect API credentials and private access links; report suspected misuse.

Self-help document preparation, not legal or tax advice

NoticeCheck generates an IRS-notice response pack from the typed answers you provide, checked against a reference dataset for your notice code that is verified against the IRS’s own published pages. You are the author and sender of everything in it: NoticeCheck does not represent you before the IRS, does not contact the IRS, does not file anything, and never predicts or promises what the IRS will do. You must review the pack against the instructions printed on your own notice, sign it yourself, and send it yourself through a channel printed on page 1 of your notice. The intake never requests a Social Security number; the generated letter carries a blank you complete by hand. Certain situations (suspected identity theft, a Statutory Notice of Deficiency already received, criminal-investigation language, amounts you cannot reconcile, a business return under examination, or more than $25,000 at stake) are refused before payment because they need a licensed professional. For advice about your specific situation, consult a licensed attorney, CPA, or enrolled agent.

8. AI processing and limitations

NoticeCheck uses third-party AI services, including model requests routed through OpenRouter. Relevant content may be sent to upstream providers as described in the Privacy Policy. Outputs can contain errors, omissions, stale information, or material similar to other users' outputs. Unless expressly included in the offer, no particular model is promised. Provider or method changes remain subject to our existing commitments and applicable data-protection obligations.

9. Your content and our limited permission

You retain your rights in submitted material. You give Jobbot Inc a non-exclusive permission to host, copy, transmit, and process it only as needed to provide requested features, support them, protect the service, and satisfy applicable legal obligations. Providers may perform those tasks on our behalf as described in the Privacy Policy. This permission lasts only as needed for those purposes and lawful retention requirements.

This is not an unrestricted licence to publish private submissions, advertise with them, or train models on them. Sharing and publication follow the product's stated features and your instructions. Any separate agreement and applicable privacy law continue to apply; third-party AI practices are described in the Privacy Policy.

10. Output and permitted use

You may review, edit, sign, send, and share your purchased response pack with your advisers for your tax matter. You are responsible for its accuracy and timely submission. This does not transfer ownership of our software, templates, or methods, or guarantee exclusive rights in generated text.

Third-party material remains subject to its owners' rights. A generated output is not a promise of exclusivity, copyright protection, trademark clearance, or permission to use someone else's protected material. Review the output before publication, filing, or reliance.

11. Third-party services

Hosting, payments, delivery, data sources, and optional integrations may depend on third parties. Their independent services can have their own terms, and outages can affect availability. This does not remove our obligations for a service we sold or the remedies available under section 5, an express commitment, or applicable law. The Privacy Policy describes the relevant recipients of information.

12. Disclaimers and review of output

Except for express commitments made with the product and rights imposed by law, the service is provided "as is" and "as available". To the extent lawful, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise uninterrupted availability or a particular result beyond the stated offer.

Informational outputs, scores, recommendations, or drafts are not by themselves professional advice, certification, regulatory approval, or a guarantee of a business or personal outcome. Obtain appropriately qualified advice for decisions requiring it.

Review important facts, instructions, recipients, and deadlines before acting on output. That responsibility does not excuse inaccurate product descriptions, remove promised quality conditions, or transfer our legal duties to you.

13. Limitation of liability

Where permitted by law, we are not liable for indirect or consequential losses, including lost business profits, arising from the service. Where a monetary cap is lawful, our aggregate liability for the service concerned is limited to the greater of the fees you paid for it during the twelve months before the event giving rise to the claim or US$100.

These limitations do not exclude fraud, deliberate misconduct, gross negligence, death or personal injury caused by negligence where liability cannot be excluded, or any other liability or mandatory consumer remedy that applicable law does not permit us to exclude or limit. They do not reduce an express refund or payment obligation.

14. Business-user indemnity

Only if acting in a business capacity, and to the extent permitted by law, you agree to cover reasonable third-party claims and costs caused by your unlawful submissions, infringement of rights, or intentional misuse of the service. This indemnity does not apply to consumers or losses caused by our own breach, our negligence, or misconduct. We must notify you promptly of a claim, allow a reasonable opportunity to defend it, and reasonably cooperate. Neither party may agree a settlement imposing admissions or non-monetary duties on the other without its consent.

15. Suspension and termination

We may restrict access where reasonably necessary for a material breach, security risk, fraud, or legal requirement. Where lawful and practical, we will explain the reason and an opportunity to resolve the problem. Restriction or discontinuation does not cancel accrued rights, existing payment or refund obligations, or mandatory remedies. You may stop using the product; cancel any recurring plan separately as described in section 3.

Provisions needed to resolve existing matters survive only to that extent, including rights in content, lawful retention, outstanding payments, applicable liability limits, and disputes. Termination is not an indefinite permission to use or retain your submissions.

16. Governing law and disputes

The law of Delaware, USA governs to the extent permitted by applicable law. This does not deprive consumers of mandatory protections in their place of residence or prevent use of a court or regulator available under applicable law. You may contact support to seek a resolution, but doing so is not a prerequisite to a statutory complaint or remedy. These terms impose no mandatory arbitration or class-action waiver.

17. Changes and interpretation

Revisions apply prospectively. Posting a new revision date or sending a notice does not by itself change a completed purchase, accrued right, or permission for previously supplied data. Changes to an ongoing arrangement must meet its valid change provisions and applicable notice, agreement, and cancellation requirements. Product-specific and separately agreed commitments prevail over conflicting generic wording; mandatory law prevails over both. Nothing here excludes reliance on statements that law protects.

If a provision is unenforceable, the rest continues only to the extent it can operate lawfully without it. A failure to enforce a provision on one occasion is not a general waiver of it.

18. Contact

Questions about these terms or a failed control can be sent to noticecheck@forage.bot.